help how do i compouter

[gamemaster8200]

i cann't conncet at all

[bitbomb]

So many details. What error message do you see? What goes wrong? Have you carefully read the instructions, game master?

[Sixxth]

(04-08-2012, 07:54 PM)gamemaster8200 Wrote: i cann't conncet at all

Sure, but can you connect?

[QuiDormit]

Please be specific. Saying you can't connect at all is like me getting in a car, sitting down, shutting the door and saying, "I'm not in Italy yet."

[Gerik]

(06-08-2012, 04:03 PM)QuiDormit Wrote: Please be specific. Saying you can't connect at all is like me getting in a car, sitting down, shutting the door and saying, "I'm not in Italy yet."

His car is broken, how does he fix it?

[QuiDormit]

I'm not flying.

[Zenom199]

These sort of posts remind me of when I was running my own IT business.

Someone calls saying "My computer isn't working, whats wrong with it?".

I usually reply with "Uhhh... OK, I need a bit more information than that".

You would be surprised the amount of people that believe in mind reading or just lack the basic levels of intelligence required to be a productive member of society.

[bitbomb]

That happens all too often. Someone tosses their laptop across my counter, and I ask 'So what's wrong with it?'

'It doesn't work.'

Very helpful.

[QuiDormit]

Hey, I spilled coffee on my pants.

What's wrong with my computer?

[Zenom199]

Helpdesk: How may I help you?
Customer: I'm writing my first e-mail.
Helpdesk: OK, and, what seems to be the problem?
Customer: Well, I have the letter 'a' in the address, but how do I get the circle around it?

Helpdesk: Your password is the small letter a as in apple, a capital letter V as in Victor, and the number 7.
Customer: Is that 7 in capital letters?

Customer: My keyboard is not working anymore.
Helpdesk: Are you sure it's plugged into the computer?
Customer: No. I can't get behind the computer.
Helpdesk: Pick up your keyboard and walk 10 paces back.
Customer: Okay.
Helpdesk: Did the keyboard come with you?
Customer: Yes.
Helpdesk: That means the keyboard is not plugged in. Is there another keyboard?
Customer: Yes, there's another one here. Ah... that one does work!

Customer: I'm having a problem installing your software. I've got a fairly old computer, and when I type 'INSTALL', all it says is 'Bad command or file name'.
Tech Support: Ok, check the directory of the A: drive- go to A:> and type 'dir'.
Customer reads off a list of file names, including 'INSTALL.EXE'.
Tech Support: All right, the correct file is there. Type 'INSTALL' again.
Customer: Ok. (pause) Still says 'Bad command or file name'.
Tech Support: Hmmm. The file's there in the correct place-it can't help but do something. Are you sure you're typing I-N-S-T-A-L-L and hitting the Enter key?
Customer: Yes, let me try it again. (pause) Nope, still 'Bad command or file name'.
Tech Support: (now really confused) Are you sure you're typing I-N-S-T-A-L-L and hitting the key that says 'Enter'?
Customer: "Well, yeah. Although my 'N' key is stuck, so I'm using the 'M' key...does that matter?

Tech Support: Okay Bob, let's press the control and escape keys at the same time. That brings up a task list in the middle of the screen. Now type the letter "P" to bring up the Program Manager.
Customer: I don't have a P.
Tech Support: On your keyboard, Bob.
Customer: What do you mean?
Tech Support: "P".....on your keyboard, Bob.
Customer: I'M NOT GOING TO DO THAT!