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+-- Forum: The Matrix Online (//mxoemu.info/forum/forumdisplay.php?fid=3)
+--- Forum: MxO General Discussion (//mxoemu.info/forum/forumdisplay.php?fid=4)
+--- Thread: Problem with your account (/showthread.php?tid=651)
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Problem with your account - abelbmx - 03-01-2011
hello.
I can not start the game
I believe the account record and all but when I get to start the game
authentication failure error ..
download the game from this page .. the client and the patch .. but I fail to run ... run it as administrator in Windows 7, nor anyone knows how to make it work
thanks
RE: Problem with your account - qqqq1 - 03-01-2011
the server is down i believe at present that may be why you can not
Q
RE: Problem with your account - SadPanda91 - 03-01-2011
Others are having this problem as of today. I think the server may be down. But don't quote me on that.
RE: Problem with your account - Valaro - 12-01-2012
Started getting this error today. Does anyone know the server status?
RE: Problem with your account - rajkosto - 12-01-2012
http://images.rajko.info/Screenshot-2012-01-12_19.03.43.jpg
fine here broseph
RE: Problem with your account - Valaro - 16-01-2012
Any ideas what could be causing the error Rajko?
RE: Problem with your account - rajkosto - 16-01-2012
firewall blocking outgoing port 11000 or 10000 ?
do all the dumb stuff first, like deleting pubkey.dat, making sure you're using the right launcher (and that the launcher is pointed to the right folder), making sure your user/pass are correct (login on the site to verify), etc
also check your hosts file, see if you have any overrides for testauth.mxoemu.info and *.test.mxoemu.info
ping those in cmd to see if they resolve to the proper ips (95.211.133.228 atm)
RE: Problem with your account - Valaro - 17-01-2012
Pinged the Server Address 95.211.133.228 = Average 92ms 0 Loss.
Firewall and Router have ports open on 11000 10000.
Deleted PUBKEY.dat and useroptions, and had them redownloaded by your launcher.
Hosts file says nothing? Except for all the notes marked by a hash.
Reinstalled your launcher and repointed it to the Folder.
Launcher Error creates a launcher error file which is blank. When I type my user and pass it says Authenticating... (Error). So nothing could be wrong will maybe give the files a redownload.
RE: Problem with your account - QuiDormit - 17-01-2012
Authenticating... (Error) can also mean you're typing your credentials in wrong. Check those first.
RE: Problem with your account - rajkosto - 18-01-2012
[17.01.2012 23:51:21] WARNING: User Valaro supplied an invalid password, disconnecting.
yes it's definitely that
i told you to try it out on mxoemu.info first