How do I make a character?

[calexya]

So, as I'm new around these parts, I opened up the game like usual and tried to make my character there.

I named her and was waiting to get 'locked onto', but it just...never ended, and the game froze eventually.

I went back here, obviously, and did a little more reading, and I read something about having to make a character on my profile?

I attempted that, but nothing happened. Nothing saved.

Could someone please walk me through character creation? I wouldn't mind wandering around MegaCity just for kicks again.

Thanks in advance. c: